[...] Ensure People Know You Heard Them (and that you hear more)Nodding your head is a helpful way to let someone know you are listening, but unfortunately we can nod and not hear a thing they said. And they know it, or at least they feel it. You actually have to speak before someone really knows you were listening. You can do that with phrases like &ldquo;I understand&rdquo;, &ldquo;uh huh&rdquo;, etc. You know the drill. But if you really want someone to know you heard them, try giving them back what you heard. (&#8230;)TIP: If you don&rsquo;t feel like you are being heard you are probably not listening.   via leadchangegroup.com [...]