Thank you for your thought-provoking post, Page. I cannot think of any favorite comeback story but I do remember as a child, my parents taught me to accept responsibility for my mistakes, admit it and try to make amends. Worked like a dream when I missed curfews or forgot to do something I was supposed to.

In my adult years, I've found that it is much easier to apologize and make up for a goof up where I know I am at fault and to do it with sincerity. It takes a load off my shoulders and allows me to do the right thing without guilt.

In business, this is an invaluable quality and can affect goodwill. The company that was managing my Mom's art website for the last 10 years had informed us that after July this year they were changing their business model and closing down accounts. I thought I had time to look into the hosting and maintenance as well as updating it when a few weeks back, one of their technicians accidentally deleted the website. The owner not only took full responsibility but offered to transfer the website free of cost to my hosting and they spent quite a few days making sure that everything worked without a word. Needless to say, they know that if they ever go back to accepting outside clients, my Mom's account will be given to them along with referrrals.

Integrity and the ability to accept responsibility always ensure successful comebacks.