Thanks so much, Page. I've learned this lesson in many ways over my career - first as a leader, then as a consultant. "Managing by announcements" (what I call "MbA" in #TheCultureEngine book) is a plague that we all need to eliminate.

Work environments of mutual trust, dignity, &amp; respect do not happen because leaders say so. They happen when leaders LIVE so - then COACH so.

Cheers!

C.