Thanks for sharing , Scott.

Your post is chock full of useful advice about coaching, but one thing really stood out for me.   The point entitled "Transfer of Knowledge".  Too often, I think organizations view this as simply updating and codifying processes and procedures, instead of the way you describe it.

I love the image of someone sitting down with someone else and having a discussion about lessons learned along the way, especially when that involves more than just doing the job.    I know this is not coaching in the pure sense, but it seems to blend leadership, training, mentoring, and coaching quite nicely.

Maybe we should call this "Wisdom Transfer" instead:).

John