Pam,
Thank you for taking the time to write this post! You are correct, truly listening to others *particularly* if we may bear some of the responsibility is so important for successful relationships. I like what you wrote here:

"The value in taking responsibility and showing care and concern for the other person can truly change relationships and lives. It ultimately pays itself forward and others take the lead in doing the same if you take the time to do this with them."

Thanks for your insights!
Heather