Hugh!

So thrilled to meet a fellow Feedback Enthusiast!  I absolutely LOVE this post.

Three sentences that spoke to me:

1. Develop feedback systems that are authentic and consistent.
2. To be effective as a leader, you must establish systems to evaluate your systems. This is a great activity for teams…
3. It’s not a sign of failure. It’s simply a process check.

I help teams and small organizations create what I call Feedback Strategies and in the process cultivate trust and collaboration! A strategy for how we learn, communicate, and get better together is rarely in place... and I agree that it is critical to "establish systems to evaluate your systems". Building these strategies as a team helps to get everyone on board, to foster ownership, and to cultivate a strong focus on "getting better" and not on "failure".
In the end it's people that run systems and processes and it's our use of them that make them work!

Thanks for sharing this critical post, esteemed fellow Feedback Enthusiast and Lead Change Contributor.  I look forward to future connections!

Sonia