Nice points Jane and always glad to see the topic of conflict explored. Given the state of our workplaces and larger culture, everyone needs to improve their conflict skills.

Great quotes too. My favorite: “The greatest conflicts are not between two people but between one person and himself.” ~Garth Brooks  Since internal conflict is the #1 driver for most interpersonal conflicts it speaks to where we need to look first to understand the root of our conflicts.

Thanks,
Louise