Paul, you have reminded me of one of the principles of being a facilitator. The idea is that in every room, 10% of the people will go with the facilitator anywhere. 10% of the people will resist everything the facilitator is trying to get them to do, and the other 80% are waiting to be engaged. As a facilitator, it's my job to facilitate to the middle. To convince them that their time and energy is well invested in that room.