Thanks for the article. Managing organisational culture is massively important. It is simply more than employee engagement. I worked for a major corporation that had quite a 'toxic' culture and coercive leadership style (worst form). Yet, they treated it like an employee engagement / PR exercise to say how brilliant they were rather than identify / resolve the root cause of many issues (I.e. ineffective leadership).

This did not solve the issue as every year they tried to 're-invent' themselves as a caring, employee-centric, brilliant and forward-thinking corporation. They started believing it too much themselves! In the end, people got fed up, killed-off team morale and talented employees left. Many employees went to work for a competitor. I walked out because I had enough!