Bravos, Mike. Thanks for bringing this issue some much needed attention. My sense is Mr. Cloutier is not a leader at all but rather a manager. His mindset, as illustrated by remarks here, suggest his continuing involvement in a cohort from the last century that was obsessed with the finer points of "financial engineering"  (e.g., ruthless P&amp;L optimization). In my experience, while folks like Mr. Cloutier may indeed be effective in managing quarterly income statements they typically fail to add the value(s) needed to grow the business. The dirty little secret about these guys, and they are most often older white men, is they lack the skill set required to lead. Moreover, they fail to grok the proper role of leadership which includes bringing out the best in people and respecting every person on the payroll as talent. Great leaders set the stage for greatness, create the environment needed for success to happen and they accept this reality: the only person they must manage to be successful is the person that will always prove the most difficult of all to manage - themselves.