Often, managers who are good at Relating (asking, listening, coaching, including, and encouraging) shy away from Requiring activities (insisting on excellence, confronting poor or marginal performers, or just telling an employee what is expected or needed). Your job as a manager is to help employees achieve business goals and do outstanding work. To direct their efforts and help them deliver their best work, you need to be equally adept at Relating and Requiring skills. Are you?