I like what you said and I have done it both ways--diplomatically and cantankerously.  I can say that without a doubt, diplomacy wins as far as good will goes.  Unfortunately, sometimes the more visceral part rises to the surface.  These pointers are especially important when "managing up" with a challenging, forceful, headstrong individual.  You are correct, some of these ideas will involve overcoming some emotional factors.  I look forward to hearing more from you.