Page, good article and thanks for reiterating some basics that we as leaders easily forget, especially when we get busy "doing leadership". Going to the source of the problem is always critical and going in a spirit of humility is so important because we all fail in many ways. The way we go to the source of the problem is modeling for those we are leading how to deal with issue, I think that is called "discipleship".  The next time it may be us that is on the receiving end of a rebuke and the one who needs to repent. That is if we have built a team where there is mutual trust and respect so that there is an openness to share so that we are spurring one another on to love and good deeds.