Between your article, Mary and your response, John, I can't add anything more valuable that what has already been said. I will say this though. When I was a young stay at home mom, I was told the mom sets the tone for the home. When I went to work I realized that same precept applied to managers of people all the way up to the CEO. If they were not honorable, trusted, or thankful the trickle of those characteristics infected the whole team. There are no one size fits all reasons for why people stay in certain jobs or why some organizations flourish in spite of management - but I'm sure it's because somewhere along the line a leader has stepped into their role and turned the tide for at least his or her area of influence.