Thomas - Hello. Thank you very much for the comment! I'm back here at LeadChange after a brief respite. I'm hoping there is always a second (and third) chance to "begin" the discussion thread :-) I appreciate your patience with my response. Yes, the heart is a major theme in my life and practice. You present a very well-balanced leadership philosophy. I applaud you for this tack. My thoughts are also based on the reality that workplace culture inevitably links back to fiscal performance on many levels - particularly regarding for-profit organizations. So often, the leadership outcome is fed inward or becomes purely self-motivating in nature. It's a never ending cyle that results in a soul-numbing and isolating experience for many leaders. Agree with your sentiment - The heart matters most. Processes and outcomes fall into place accordingly and likely more "naturally" with an emotionally intelligent (aware) leader at the healm. Look forward to sharing more with everyone here.