Hi, David:)

You have done a masterful job of including a great deal of leadership wisdom within a short post.  I have heard all three of your points before, but I seldom see them linked together, which makes for a powerful combination.

I think the only thing I can add is to reinforce the importance of being mindful as we interact with others.   Mary mentions several examples of these with people who provide something to us, and whom we sometimes pay little attention to while they are providing that something.   As you point out, we assume others will do something for us, rather than actually pay attention and not just know they do it, but develop an understanding of how they do it.

When we are more mindful of others as we go about our daily tasks, we usually can find many specific things upon which to remark as we encourage and thank them.

Excellent post:)

John