[...] It&rsquo;s heart-warming to read the results of IBM&rsquo;s&nbsp;2012 Global CEO study&nbsp;in which &ldquo;CEOs regard interpersonal skills of collaboration (75 percent), communication (67 percent), creativity (61 percent) and flexibility (61 percent) as key drivers of employee success to operate in a more complex, interconnected environment.&rdquo; Leadership isn&rsquo;t a specialty area for one-way directives, tasks and numbers. (I&rsquo;ll send out the memo to Wall Street and big business later this afternoon.) Leadership is a labor of love that encompasses both task completion and relationship fostering. It&rsquo;s not an either/or proposition.  Are you a leader like my client who&rsquo;s most comfortable focusing on results and aren&rsquo;t sure how to bring more flexibility into your leadership interactions? If so, research and science provide guidance in learning to integrate the &ldquo;paradoxes, tensions, and trade-offs inherent in the managerial job.&rdquo;[1]&nbsp; [...]