Thanks Dave, for the comments.  Yes, saying they've "lost their way" may not be precisely accurate.  I think I used that phrase because it strikes me that there are good people out there who are so caught up in the pressure to get more done they don't deliberately stand back to regroup and ask themselves is this the person they want to be, while doing their jobs.  It seems to me they are caught up in a contrived world of priorities that will only perpetuate the rate race.

I'm not criticizing.  The pressure is ON, and a person's job might be at stake if they take a stand on being more connected (Human) than transactional.

It pains me because, just as you said, if leaders would "see the wealth of creativity around them. I also wonder whether, if they noticed this untapped potential, these leaders would actually begin to value relationship over performance."  I'm hoping we can create a critical mass around this thought.

I'll say more about all of this in Part 2.  Thanks again!