In my opinion, 'quick fixes' have no place (and indeed may be damaging) if the foundations of simple easy and consistent relationship building are not in place.

Even this is too formal, Lyn.

Leaders, managers supervisors, whatever, have to be naturally and authentically keen to get to know their people and get close to them for the right reasons. I call it 'getting to know the name of their dog'.

Understanding what's important to them in their lives and honoring that (and, BTW, it usually isn't work!), is the way to get a team on your side. After that, morale, motivation and capable people usually come anyway.

Team building day raft-building sure - but only after the spadework has been done - and the away day will simply not do that.

It requires effort and commitment on the part of a leader and, to be honest, a natural interest in people.