Dear Joseph,
How true! Words can make or break people and your article has certainly delineated this. I would like to add that sometimes 'silence' can have the same effect. Not providing someone with a constructive comment or even better asking a question, leaves one feeling unworthy.

Leading must include developing and growing people. I like many have learned through mistakes and I am sure will continue to make mistakes; however I have made a conscious decision to lead by always sourcing the right question to ask.....
What do you think?