Thanks Leigh!

"Sometimes, a “tough love” talk or an unpopular decision is the best course of action and the kindest thing to do–even if it results temporary relational discomfort." - Perfect.  I have said this to manager I coach so many times.  They are afraid of hurting someone or making them uncomfortable, but I remind them it's not kind to keep a hard truth from someone either.

Also: "Being likeable at work doesn’t mean being “pals” with everyone." - People, employees and managers both can think being friendly means the same as being friends.  Good to pay close attention to all aspects of your intentions and how you are being perceived.

Thanks for continuing the discussion.