Amen! And it's not just how we work with and talk about individual people. It's the whole organizational model. The mechanical model of leading and managing organizations has been in place for well over a century and it still amazes me how little of it has seen innovation. The world is changing by leaps and bounds...but we run organizations mostly like we did in the 1950s. Our book Humanize talks about a new way of doing things, and we very specifically talk about the need to have new conversations internally about it, so I think you're spot on there.