Georgia, Sonia and Mike, thank you for taking the time to comment. The Lead Change Group has been very generous in sharing resources and insights. Sonia, I sent an email to "Robert" today pointing him to your 3+1 feedback tool. ;-)

Earlier this week, I gave "Robert" the link for this post. He sent a very kind email reply that I wanted to share with all of you:

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“I enjoyed the comments left by the readers. I found those to be very helpful. The comment left by Chuck is exactly what I had been working on.

I am hiring a replacement tomorrow, finally. And it will be a fresh start to get things off on the right foot. Since this all happened, the team I manage has undergone some changes, and in a month or so, 2 more will go. As I started to monitor goals closely, it became quickly evident what needed to happen.

Thank you again for this! It was unexpectedly helpful!”
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