Chip,

Your post offers up a number of excellent mindsets and behaviors for individuals to adopt in becoming more effective. Leaders can’t go wrong solving problems, making connections, and carrying joy.

However, the sentence, “I realized a stark but simple fact: those you serve do not care about how you do what you do; they only care about how your efforts create value” haunts me. I spent 15 years as a VP in Fortune 100 and 500 companies so I know what you say is true. That’s a reality I believe must be changed.

“Worth comes with contribution” for sure, yet it also comes with caring…for those you serve and those who serve you.

Jane