Wow, Jane,

What a sad first story. I've observed or experienced a few transactions like it where people actively wanted to learn and be influenced by an oblivious, insecure, or ego-filled leader who missed a huge opportunity to expand their own influence and make a bigger dent in the universe.

As for the second story - what a powerful example of customer-focus and building influence. Assuming you do a good job, the client will remember her recommendation and likely look to her again in her expertise and you'll certainly remember it and reciprocate when the moment arises.

When we add value to others, we win.

Thanks for this!

David