Hi Randy.  This point is so important: "Share information openly - In the absence of information, people will make up their own version of the truth."

A LONG time ago, when a colleague and I were feeling especially frustrated by not knowing what was going on at work we created a graph showing how when less information was shared the more time we wasted speculating.  It was then I vowed to avoid creating such a black hole of unproductivity (if that's a word...) when I became a leader.

Thanks for the reminder!