Picking up on the theme of "leaders facilitate change", there is also another opportunity in the willingness to embrace technology - you are quickly reminded of how challenging change can be.  As you rise through the ranks it can be easy to get lulled into relying on what you know and expecting others to adapt to the way you work.  Yet technology seems to have created a gap in communication context and practices.  You can't teach people (and there is much for the unless you can reach them and that requires you to meet them where they are.  I am left wondering if technology has somehow increased the natural generational gap.  I hear many leaders lamenting the poor communication skills of recent grads for example. Yet do those recent grads even realize this gap in themselves?

Great topic.  Great article.  Thanks Rebecca!