Love your insights, John! We're of one heart and mind on this - leaders are not asked to manage people effectively, yet it is by far the trait that we love from our best bosses!

The separation you describe between bosses and their team members (I was tempted to write "minions" because many bosses see their direct reports that way!) is a major detriment to employees feeling valued, respected, and trusted every day!

Cheers!

C.