Don, Thanks for the sharing the excellent example of how Lawry's lives their values requiring all employees to be treated with respect.  In my years of consulting, I haven’t heard of many situations where senior leaders are fired for treating their managers poorly.  We all know companies that should clean house; but unfortunately, profits are often valued more than employees – their most important asset.

Isn’t it amazing that in the year 2013 with communication traveling at a speed of the Internet those leaders still don’t get it? It’s common knowledge that employees who are treated well, which includes a fair wage and benefits, tend to stay at their jobs much longer than those who are treated poorly by their boss.

Of course we have to hire new employees.  It’s part of doing business. But, don’t we all want competent professionals working for us that advance from within? They are the ones with all the majority of “head knowledge and skills” that we build our brand upon.  Keeping a valued employee is better than hiring two new “wet behind the ears” recruits that will fit into our culture, are loyal, trainable, and want to work as hard as our existing folks.