Thanks for your response, Julio!

One of the ways the Lead Change Group has helped me most has been by teaching me new ways to lead via influence, when I don't have authority or position. (See William's post for more of that: http://leadchangegroup.com/frameless-leadership/)

As social media continues to give everyone a voice, we will see an increase of influence at the expense of conventional "command and control" structure. Perhaps that will bring push that you mention.

Have a terrific day!

Tristan