Thank you, John. I always look forward to your comments.

This one was tough for me to share. Nearly as tough as the story of the time I made an employee cry sorta on purpose.

I like what you say both about willingness to look at our own behavior AND idealism. I feel both have served me to be even more level-headed and effective in seemingly inconceivable situations. The  more we know about ourselves, the less our baggage and incredulity will get in the way.

I'm okay with the crying at work. In this case it was full of so many conflicting and embarrassing feelings in the moment, but in general I'm okay with it. I would love to destigmatize crying at work. That's altogether another discussion :)

Thx again. Thank you for helping me feel okay, again, with being transparent about my missteps.