Jane,

Thank you for sharing this personal event with us.  I have been there myself. I could even feel the power of defensiveness take over and it was awful.  There have also been times where I was able to take the high-road, and it did feel good: a personal victory.

I think it's important to understand that (fortunately) we're human, and our feelings are natural.  What matters is what you do with the situation after it blows up in your face.  It's never too late to take the high-road, for me, you and leaders everywhere!

Thanks, Jane. ALWAYS love your writings and wisdom, typos and all!

Sonia