[...] I read a lot of books. On average, I read about one book every week. Since the beginning of this year, I&rsquo;ve made it a practice to read the books of experts whom I interview for the&nbsp;5 Minutes to Process Improvement Successinterview series. &nbsp; Recently I completed reading &ldquo;The Hitchhiker&rsquo;s Guide to Lean: Lessons from the Road&rdquo; to prepare for an upcoming interview with one of the authors, Jamie Flinchbaugh. &nbsp; This is an exceptionally good book not only for its coverage of lean concepts, but also for highlighting the critical role of leadership in successfully transforming an organization from its current state to an ideal, future state. &nbsp; One notion about leadership in the book that particularly resonated with me was &ndash; &nbsp; &ldquo;The single biggest failure of leadership is a failure to reflect.&rdquo;&nbsp; [...]