Thank you, Chris, for sharing this terrific insight into the root of true culture. These points make sense, and I wonder how many leaders and organizations have a surface culture that doesn't drive down into real behaviors from the leadership team.

The best culture I ever saw was when we opened LEGOLAND theme park in California. The nature of the LEGO company - fun and learning - was personified in our leadership. Even when the company overextended its reach and had to restructure, their care for the staff went far beyond what any normal company would have done. I know many people who went back to them because of how the leadership valued their employees. These folks loved the culture, and it became a part of them.

Great job, Chris! Have a terrific week!