Hi Pam, thank you for more great thoughts and wisdom. I couldn't agree with you more on everything you brought up above. The whole idea of being eye-to-eye and on an equal footing with others impacting accountability is a powerful insight I believe. The whole idea of wonderful order in chaos isn't a topic I've explored much, so I'd be interested in additional references or thinking you have around this topic.  Thanks again for responding so thoughtfully!

Bill