Hi Mike,

Your wonderful post reminds me of Stephen Covey's "Emotional Bank Account" principle. Leaders who lead with their character, gifts, energy and in service to the "greater good" put huge deposits into their follower's emotional bank accounts. These leaders are truly leading from the heart, and when they stumble (because they are human, they will), they won't empty those accounts. The accounts are so full, that they will sustain leadership "stumbles" for a good long time.