Hi Hollis. We've corresponded about each other's work, so you know I'm all about capitalizing on the human element at work. As I have been thinking about it lately, not only are leaders not taught that, it is not modeled to them. And there is another element, you cannot give what you don't have yourself.

So, to your point, how can leaders adapt and lead through change if they haven't learned or practiced it. Thank you for bringing this up in this way. Compelling.