Great post Jane.  I hope to remind you there are great people out there. This website has become a wonderful gathering place for those folks.  I had a great breakfast with a new friend. New friends challenge me to not become careless and make some of the mistakes above. Even at our best, we can have a bad day, be short with a Thank You or interact with the world like we think we're in the center of it.

I hope you can continue to model the behavior we all long for. I'm grateful for the people in this community and in my life who live the change we'd like to see in the world. There will always be the examples you saw above, but I hope by searching out all of the memories that are before the "but", you can get re-energized.  Thanks for being part of Lead Change and for the great post.  Mike...