Glen, great points!  I love your insight about writing out what you'd like to say in the heat of the moment - "...then evaluating those charged emotions that are my own from there," - ownership is so important.  I just ran a class this last week where it became obvious to the participants (thank goodness) that our own "unowned" feelings or intentions will nail us every time, so better just to face them.  And, as you said, "It is amazing how the truly valid issues come out from among the emotions when I do that."  So true and real.

Thank you for commenting Glen!

Mary