John,
I appreciate your comments on the importance of apologizing. I have found that when I am wrong or if my comments or actions have offended someone, the easiest way to clear the air and to move forward is to apologize. Once a sincere apology has been given, it is much easier to move on.

However, I have found from listening to the apologies that are frequently offered that they are often not apologies at all. For example, I recently heard someone say, "I am sorry that you didn't understand me!" When I heard this, I almost started to laugh because the person wasn't really apologizing. They were still blaming the person who didn't understand. Thanks again for sharing your thoughts. Great insights! J