Great post Hollis,
 I share your opinion  Mary regarding the importance of the human factor at work .  Emotional Intelligence (EI) can also considered by some as an important predictor for leadership success. Leaders with high level of EI will adapt more readily to leadership expectations. Many scholars believe, Emotional intelligence (EI) is connected to leadership effectiveness because of the leaders' ability to monitor his or her own and others' emotions, to discriminate among them, and to use the information to guide their thinking and actions” (Salovey &amp; Mayer, 1993, p. 443).   These skills enable individuals to gauge accurately the effective responses in others and to choose socially adaptive behaviors in response (Salovey &amp; Mayer, 1993). Hence, more organizations should hire  leaders who practice and sharpen their Emotional Intelligence skills

Your thoughts!

Reference
Salovey, P. &amp; Mayer, J. D. (1993). The intelligence of emotional intelligence. Intelligence, 17(4), 433-442.