Such a needed topic for discussion Heather. For leaders or employees: If you want to be trusted, make sure you act trustworthy. I think one of the most important points of this post is that collectively, the answers to questions and solutions to problems are available.

It's when we begin to take things off on our own assuming we know better or have more answers that things get messy. Truly a culture to be developed in any organization and team.

Cheers,
William