Leo, I appreciate your post and how you've cut to the quick here. Many organizations don't think of, as Mary Schaefer puts it, their resources as being "human", but more of a commodity to be leveraged. When an attitude like that persists, deterioration and disengagement ensue.

I agree, payroll is an investment, and so is training and developing your people. Shortchange this and you'll shortchange the water and food that the corn in the field need to grow. It's amazing to see leadership blame staff for issues that the leadership caused by restricting the very resources the staff needs.

Great post Leo, and welcome to Lead Change!

Paul