Jonena,

Thanks for your comment. I’d welcome hearing more about your views on the leadership/management distinction.

Our firm has been studying people-management behaviors – specifically “Relating” (which encompasses asking, listening, including, coaching, and encouraging) and “Requiring” (which includes setting expectations, focusing on goals, insisting on excellence, establishing appropriate controls, and confronting performance issues). Our research shows that great managers are comfortable using both skill sets and intuitively know which skills to apply in the moment.

At 13th and Violet, I witnessed better goal focus, including, and encouraging than I typically see in a corporate environment.

I’m curious to learn your perspective on what keeps companies from involving employees more meaningfully in problem solving.