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While the book is written for executives, it is being read today at all levels of organizations where the concepts are being implemented. Standard fare for us with clients it to have the second-tier of leaders do a 12-week study (one-hour per week) of the book as the leadership team does its work.

Study groups have become so popular we have created a Study Guide with chapter summaries and questions to guide and stimulate the dialogue.

I was visiting a client yesterday where front-line supervisors are reading the book and presentings its core ideas to all of their employees.

John (jbernard@massingenuity.com)