Hi, Page - just now getting around to reading this moving and useful story:)

This is one nicely phrased and powerful description of what happens far too often in our organizations.  Someone tries to make a difference and is ignored, and I wish your resolution was more common than I am afraid it is.

This is a nice contribution to leadership development.  The lesson here seems twofold:  if you are being ignored, explore other ways to make an impact, and if you are a leader, pay more attention to those in your sphere of influence who might otherwise go unnoticed:).

John