[...] Favorite quote:&nbsp;So you hire Joe, who has a track record of on-time, on-budget project delivery, and you expect him to do the same for you. He signs on, eager to introduce the tools and processes that enabled his past success. But once on board, he finds he cannot deliver on your expectations, because everyone in your department prefers to remain a cowboy. Frustrated, Joe and others like him leave. You cement your cowboy project culture even further. By getting rid of the &ldquo;Joes,&rdquo; you stay in chronic fire-fighting mode, where every task is an emergency that needs attention yesterday. Via&nbsp;&rlm;@MattMonge&nbsp;<a href="http://leadchangegroup.com/members/mikehenrysr/" rel="nofollow">@mikehenrysr</a> <a href="http://leadchangegroup.com/members/leighsteere/" rel="nofollow">@leighsteere</a>&nbsp; [...]