Thanks for the great post Claudio !

In the end leaders, whether they have a title or not, make a huge difference.  They set the example and the tone.

Work is about getting work done but how it is achieved changes based on personal traits and influence as you righty say.

My preference is for leaders that use humour as a powerful lever to connect in genuine ways with others.  It relieves tension and when work becomes fun things do much simplier.

Thanks for being there !  Apreciate you !

Johann