John,
I think if you really consider this carefully, you will realize that there is something about the cocktail of John that is truly unique.

For example, when I am positioning myself for change management work in the call center space, I do believe I have a cocktail that is unique. There's a blend of a significant academic background in leadership, a decade in HR strategy and field work, coupled with having led several internal large call centers at Verizon, and then completely transformed the entire customer service outsourcing function at Verizon to parity with internal centers by building strategic partnerships and great cultures....and I'm about to publish a book for AMACOM based on that experience.

I don't have to say all that outloud, but it pops on LinkedIn.

I'm uniquely positioned to help a call center turn their results around.

Find me a guy that looks like that, and I'll buy you lunch... she said with #confidenthumility.

Namaste,
Karin