Good post, Susan!

All leaders need to be managers yet not all who manage can lead.

The very nature of business today requires everyone holding a job from supervisor through CEO to handle the “what’s” of business – planning, organizing, directing and controlling.  A business person must be able to manage – meaning to plan, organize, direct and control –to be successful.

Yet it’s the rare individual – inside business or out, with or without a job title – who transcends managing to become a leader.  Someone whose personal qualities, the “how’s” of their existence, allow them to guide, motivate and inspire.  We want to follow them.

Use your head to manage and your heart to lead!