Lisa,

I could not agree more about the relationship between values and trust.  I think most people have values, but sometimes don't take the time to both define what they are clearly and then apply them in our daily lives.  For example, I bet that most people think that compassion is a good thing.  But it is not always a core value, a guiding principle in a person's life.  If we don't actually define it as such for ourselves, then when faced with a decision in which we could act with compassion or not, we might not.  We have to really DEFINE our values first and then APPLY them consistently.  When we do so, our behavior is consistent and fair and the trust that follows in inevitable.

Thank you for reminding me of this important idea.

Deb