Very good. I would send the link to one of my bosses but it would not be taken well. The point is for me to learn and this was good.

I liked the comment on spamming. Every time something happens in the office one of our managers sends out a mass email praising everyone involved, but truthfully, "Thanks for changing the toilet paper role" show just how over the top it can go. No one believes the praise any more and yes it is at the point it is insulting our intelligence.