Shawn, I really like Flatten the Hierarchy, Mature Self-Organizing Teams and Reinforce that a Great Life is Most Important. I'm wondering if you could say more about Developing Emerging Leader Competency. Do you mean helping the informal leader learn how to lead in ways that are acceptable to the group and foster group productivity? It would be neat to hear an example or two of what this looks like.

I'm also curious to hear others' opinions of Cubicle Walls Come Tumbling Down. I've always thought cubicles were uninspiring and sterile, not an ideal environment for creative thinking. But what about introverts? Introverted thought leaders need time and physical space to "go internal." Being with a group provides fodder for ideas and brainstorming, but an introvert's best ideas may bubble to consciousness later, in privacy. Open work spaces can be heaven for an extravert but downright painful for an introvert. Are organizations that focus on open work spaces inadvertently self-selecting an extravert workforce? Are open work spaces a subtle form of discrimination against introverts?