Hi, Duncan - thanks for responding:)

Yes ... focus on others rather than self.  This is a key element and not as easy to do as we might think.  I have actually completed several trainings in my life that involved focusing on others, but still struggle with doing so.  Somewhere in my brain is a little balding guy running around yelling "Me ... Me ...Me" loudly and repeatedly.

Those with wisdom note that the best conversationalists are those who ask and listen, not those who talk.  In the same fashion, I think the best leaders, coaches, and educators are those who focus on the needs of others, and let their own egos fade into the background.

Appreciate your comments:)

John