As a leader who deals with a lot of people, I have discovered that conflict is not avoidable but it should be managed effectively. In the organization that I lead, if we are not having conflict, we are simply not doing our job. Don't get me wrong here, I am not a guy who just loves to fight but I have intentionally sought out highly skilled and highly passionate people to be on our team. When you surround yourself with skilled and passionate people, get ready for the conflict to take place.

However, the conflict most often leads our team to the best solutions. When it comes to managing conflict in our organization, we strive for reconciliation over resolution.

There really is a big difference difference between these two concepts.  "Reconciliation" means to reestablish the relationship.  "Resolution" means to resolve every issue.  Sometimes you just can’t resolve every issue or any issue. Reconciliation keeps in mind that the relationship with the person takes precedence over the issue. There will be many times in life and in business when resolution is simply impossible.

Why?  Because we are different.  We have different backgrounds, different gifts, different personalities.  We see things differently.  So, it is inevitable that there's going to be differences in our relationship from time to time.  So, no matter how much we talk, sometimes we are just going to see things differently.

However, We can agree to disagree in an agreeable fashion.  That is the key with dealing with many issues.

We can have unity in a relationship without having uniformity.  We can walk hand in hand in a relationship without seeing eye to eye on everything.  We can have reconciliation without having resolution of every difference.

When two people agree on everything, maybe one of them isn't necessary, anyway. Those differences that we have can lead to some incredible results. So you have to get back on track by emphasizing reconciliation not resolution.