Great points.
Listening is the art and practice of putting someone else’s speaking, thinking and feeling needs ahead of your own.
Instead of dictating what to do, ask questions to help staff explore options and consequences. Do this enough and they too will get better at asking questions.
Confirm the implications of problems (instead of just paraphrasing). This will help them think beyond the immediate.
Put their needs ahead of you own need to check email, read a report, or "get back to your to-do list".